Privacy Policy

Welcome to M/S Platinum Care! We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase. Please read this policy carefully.

1. Information We Collect

• Personal Information: When you make a purchase or create an account, we may collect personal information including your name, email address, phone number, shipping address, and payment information.
• Browsing Information: We may collect information about your browsing activity on our website, such as IP address, browser type, device information, and pages visited.
• Cookies: We use cookies and similar technologies to enhance your experience on our website, track usage, and improve our services. Cookies are small data files stored on your device.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Order Processing: To process and fulfill your orders, including shipping and handling.
• Customer Service: To respond to your inquiries, provide support, and improve our customer service.
• Marketing: To send you promotional materials, newsletters, and updates about our products and services. You can opt-out of marketing communications at any time.
• Website Improvement: To analyze website usage, improve our website, and enhance user experience.
• Legal Compliance: To comply with legal obligations and enforce our terms and conditions.

3. Information Sharing and Disclosure

• Service Providers: We may share your information with third-party service providers who assist us with order fulfillment, payment processing, and marketing. These providers are obligated to protect your information and use it only for the purposes we specify.
• Legal Requirements: We may disclose your information if required by law or in response to legal requests, such as court orders or subpoenas.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction. We will notify you of any changes to our privacy practices.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

• Access and Correction: You have the right to access and correct your personal information. You can update your account information by logging into your account or contacting us directly.
• Opt-Out: You can opt-out of receiving marketing communications by following the unsubscribe instructions in our emails or contacting us.
• Cookies: You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect your ability to use certain features of our website.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

7. Children’s Privacy

Our website is not intended for use by children under the age of 18. We do not knowingly collect or solicit personal information from children under 18. If we become aware that we have collected personal information from a child, we will take steps to delete such information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

• Email: info@shopinplatinum.com
• Phone: +91 9871191362
• Address: Wz-25 F/F Back Side Right Portion Southern Side Half Portion Nangli Jalib Janakpuri East Delhi – 110059.

Thank you for trusting M/S Platinum Care. We are committed to safeguarding your privacy and ensuring a secure shopping experience.